Conflict Resolution for Managers & Supervisors

1-99 seats 100+ seats
$19.95 per seat $17.95 per seat
One-time purchase, does not have a recurring fee

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Conflict at work. It’s bound to happen eventually. How you handle it may make the difference in the results being positive or negative. The toughest job of a manager is being consistent and fair, while maintaining objectivity. Resolving conflict between employees who both think they are “right” can be daunting task. This course will help you identify potential conflicts early and give you the skills to resolve conflict effectively.

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This Course is a supervisor’s guide to resolving conflict and managing difficult people in the workplace. In this course, you learn will learn the most common sources of conflict, some practical tips on listening carefully and speaking clearly as well as the importance of being objective, consistent and fair when dealing with conflict in the workplace.